Real answers to the questions we actually get asked.
Most people booking a bin haven't done it before. Below are the questions we hear most often, with straight answers. Pricing, what fits, what doesn't, how delivery actually works, and what happens if a plan changes mid-hire.
If something here doesn't cover your job, the calculator on the booking page handles most edge cases, or get in touch and we'll work it out before anything goes out the door.
You book online, we deliver the bin to your address on a weekday (the booking form shows the next day we can come), you fill it over seven days, then we pick it up. No account, no contract, no separate delivery fee. The seven days starts on the day the bin arrives.
660L from $99. 1100L from $149. The price is set by postcode and the price for your postcode shows when you book. All in: GST included, delivery and pickup included, seven days hire included. There's no separate delivery fee tacked on at the end.
General household waste, green waste and light renovation waste (plasterboard, timber offcuts, carpet), within 150 kg per bin. Boxes, packaging, furniture, kitchen and household clear-outs. Garden waste. Branches, prunings, lawn clippings, weeds. Most light renos, garden tidies and end-of-lease cleans fit comfortably.
Asbestos, liquid paint, oil, fuel, gas bottles, car or lithium batteries, tyres, hot ash, large volumes of food waste, and anything classed hazardous. These need a specialist disposal route. If something's borderline, ask before the bin lands and we'll sort it out on the phone.
Yes. 150 kg per bin. That sounds like a lot until you fill half a bin with broken tiles or pavers. If we can't lift it, we can't take it.
They stay out. Rubble, soil, bricks, concrete and tiles are too heavy for a hire wheelie bin. Ring us if you're not sure.
Yes. After day seven it's $5 per bin per day, up to a maximum of 30 days total. Let us know before the scheduled pickup so we can update the run.
Monday to Friday. Delivery days depend on your area; the booking form shows the next day we can come, often the next business day. We don't deliver on weekends or South Australian public holidays. If your pickup day falls on a public holiday, we move it to the next business day automatically.
Adelaide metro, across roughly 245 suburbs from the northern suburbs down to the southern coast and out to the west. If you're not sure your suburb is covered, the booking form checks the postcode for you. Call us on 0481 274 420 if your postcode isn't bookable online.
No. Leave placement notes when you book. Driveway, side of house, behind the gate, hardstand. And the driver follows them. Same for pickup. You'll get a text on the day the bin moves.
No. The bin has to sit on private property. Driveway, lawn, hardstand, or behind a side gate. Most councils will fine bins left on the verge or kerb. If access is tight, mention it in the placement notes and we'll work it out.
We move the pickup to the next business day. You don't need to do anything. We'll text the day before so you know the bin's staying an extra day.
Yes, as long as it's before delivery. Same-day cancellations forfeit a portion of the booking to cover dispatch costs. The truck is already loaded. Cancel through the link in your booking confirmation, or email us.
Online at the time of booking, by card on the booking form. No deposits, no juggling. Receipt lands in your inbox straight away. If we email you an invoice, pay it with the pay link in the email.
Yes. They aren't booked online. See /eventhire for events and /highriseofficebins for CBD towers and apartments. Builders bins for light construction waste are available. Call 0481 274 420 for a quote.
The public site is set up for short-term, one-off hires. We do run an ongoing service for existing commercial customers, but it's not something we take new sign-ups for through the website. If you're after an ongoing arrangement, get in touch and we'll see if it makes sense.
The 660L fits most side gates. The 1100L is about 1.1 m wide, so it needs about a 1.1 m gap and usually sits on the driveway or out front. The driver can leave either bin at the front if access is tight; mention it in the placement notes.
Yes. Adelaide-owned, started 2020, metro only. The booking, the delivery, the billing. It's the same small team. You're not getting bounced around a national call centre.
Yes. Book each bin through the calculator and they come on the same drop. Two 1100L bins clear a full house strip-out, and a 660L plus a 1100L covers a big garden tidy with the reno waste kept separate. Extra-day charges apply per bin if you keep them past seven days.
The lid has to close flat for the truck lift to grab it. If it's heaped over the rim the driver can't take it safely, so they'll either level it off or come back once it's sorted, and a return trip is charged. Fill to the rim and you're fine.
Send us a message and we'll come back the same business day.
